Frequently Asked Questions for Vets

Petriage is a medical client communication platform that helps you provide the best possible care for your patients with streamlined communication, 24/7 services, and turnkey practice management system integration.

Petriage Essential includes a Clinic Dashboard, Petriage Analysis, Remote Monitoring, Petriage Curbside, and Petriage Live, our 24/7 nurse helpline. Petriage Premium completes the Petriage suite with remote consultation and practice management system integration.

Each clinic is able to tailor the Petriage services they offer to meet the VCPR requirements for their jurisdiction. Typically, Petriage Basic services are available to any pet, while Petriage Premium’s online consultations require the existence of a current vet-client-patient relationship.

Petriage can cost as little as $49.99 per month.

See our full pricing tiers here. 

Clinics determine how much their clients pay for access to Petriage. Most of our partners choose to cover Petriage’s fee in the annual exam, so that as many clients as possible have access to the benefits of telehealth. Some partners opt for the concierge model, where Petriage Premium requires an additional purchase, such as a wellness plan membership.

Petriage can support the business model that is right for you.

Your clinic can begin using Petriage with just a few hours of preparation.

Petriage supports tight integration with AVImark, ImproMed, eVetPractice, Cornerstone, and many more practice management systems. PMS integration means you can spend more time on telehealth, and less time on recordkeeping.

Clients will receive an email invitation to your clinic’s custom-branded Petriage service. After confirming account details such as their desired password, they will have immediate access to the Petriage telehealth services you’ve selected for them. Clients may also choose to install the Petriage app for iOS and Android devices.

During your brick-and-mortar hours, Petriage will make your hospital workflow more efficient and less stressful, by reducing time spent on the phone. Your staff will be working smarter, not harder.

Every client communication that Petriage facilitates is guided by the urgency of the case in addition to the telehealth operating hours you set. Clients will always have their expectations set appropriately, and your nights and weekends will be protected. When you can’t be there, Petriage can even direct your clients to your preferred emergency providers.


Questions about Petriage partnership? Contact us using the form below, or schedule a demo.